Privacy Policy

Elara Fine Jewelry Privacy Policy

Elara Fine Jewelry we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop with us, or interact with our brand.

1. Information We Collect

Personal Information:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Payment Information: Credit card details and billing address.
  • Account Information: Username, password, and purchase history if you create an account with us.

Non-Personal Information:

  • Technical Data: IP address, browser type, device information, and usage data collected through cookies and other tracking technologies.

2. How We Use Your Information

To Process Transactions:

  • We use your personal and payment information to process orders, manage your account, and deliver products and services.

To Communicate with You:

  • We may send you order confirmations, shipping notifications, promotional offers, and other updates related to your transactions or our products.

To Improve Our Services:

  • We analyze data to understand how our website is used, improve user experience, and enhance our products and services.

To Respond to Inquiries:

  • We use your contact information to respond to customer service requests and support inquiries.

To Comply with Legal Obligations:

  • We may use your information to comply with legal requirements, resolve disputes, and enforce our policies.

3. Sharing Your Information

Third-Party Service Providers:

  • We may share your information with third-party service providers who assist us in operating our website, processing payments, shipping orders, and conducting marketing activities. These providers are required to protect your information and use it only for the purposes for which we engaged them.

Legal Requirements:

  • We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.

Business Transfers:

  • In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Cookies:

  • We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website usage. Cookies are small text files stored on your device.

Managing Cookies:

  • You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

5. Data Security

Protection Measures:

  • We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

Data Retention:

  • We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Your Rights and Choices

Access and Update:

  • You have the right to access and update your personal information. You can log in to your account or contact us to make changes.

Opt-Out:

  • You can opt out of receiving promotional emails by following the unsubscribe link in those emails or contacting us directly.

Request Deletion:

  • You may request the deletion of your personal information by contacting us. We will process your request in accordance with applicable laws.

7. Children’s Privacy

  • Our website and services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thank you for choosing Elara Fine Jewelry. Your privacy is important to us, and we are committed to protecting your personal information.